Reference: Start Premise Based Service Process Model - Page 1 for the associated business process diagram.Group: Pending SA/SP Monitor ProcessActor/Role: CC&BDescription: A start Field Activity may be created if configured and is required. CC&B links the Start Field Activity to the SA/SP. The Pending SA/SP Monitor Process also creates Field Activities for Pending Starts and Stops if the Field Activity is not already created and is required. Please refer CC&B Integration and Field Management Software documents for details if fieldwork is managed outside of CC&B.
• Manual Process: A Field Activity may be created when the CSR or Authorized User initiates the Start Service.
• Automated Process: A Field Activity may be created when the Pending SA/SP Monitor Process is executed.
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