3.3.2.1 Start Premise Based Service : Start Premise Based Service Detailed Process Model Description : 3.1 Create Field Activity

3.1 Create Field Activity
Reference: Start Premise Based Service Process Model - Page 1 for the associated business process diagram.
Group: Pending SA/SP Monitor Process
Actor/Role: CC&B
Description: A start Field Activity may be created if configured and is required. CC&B links the Start Field Activity to the SA/SP. The Pending SA/SP Monitor Process also creates Field Activities for Pending Starts and Stops if the Field Activity is not already created and is required. Please refer CC&B Integration and Field Management Software documents for details if fieldwork is managed outside of CC&B.
Manual Process: A Field Activity may be created when the CSR or Authorized User initiates the Start Service.
Automated Process: A Field Activity may be created when the Pending SA/SP Monitor Process is executed.
Available Algorithms
Entities to Configure
Business Objects

© 2011 Oracle and/or its affiliates. All Rights Reserved