Start Premise Based Service Detailed Process Model DescriptionReference: Start Premise Based Service Process Model - Page 1 for the associated business process diagram.Actor/Role: CSRDescription: Upon receipt of request for Start Service, the CSR or Authorized User locates the premise address in CC&B using Control Central Search The CSR or Authorized User first determines the address is in the service territory. If not, the CSR or Authorized User refers the caller to appropriate agency and process stops with no further action.
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