3.3.2.1 Start Premise Based Service : Start Premise Based Service Detailed Process Model Description : 3.7 Analyze Active SA

3.7 Analyze Active SA
Reference: Start Premise Based Service Process Model - Page 2 for the associated business process diagram.
Actor/Role: CSR
Description: The CSR or Authorized User may review the Active Service Agreement. Information becomes available that requires further evaluation. The Service Agreement may need to be canceled. The customer may call and indicate they are not moving in to the given Premise. The customer may request to cancel the original request after the Service Agreement is activated.

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