Reference: Start Premise Based Service Process Model - Page 2 for the associated business process diagram.Group: Service Agreement Activation ProcessActor/Role: CC&BDescription: The Service Agreement status is transitioned to active in CC&B.
• Manual Process: The CSR or Authorized User may transition the Service Agreement to Active as a result of exception processing.
• Automated Process: CC&B will automatically transition the Service Agreement to Active status when all required information is made available.
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